Our Policies

Cancellations

We have a 24 hour cancellation policy. Riders will be charged for lessons cancelled less than 24 hours in advance and no-shows.

Lessons may be canceled by CTREE in case of extreme weather or if an instructor is sick. You will be notified of cancellations.

Late Payment Fees

Invoices not paid within 30 days will incur a $5.00 late fee charge. Invoice balances must be paid or a payment plan must be established before the start of a new session for the rider to be enrolled. Email jennifer@ctreeny.org if you need to establish a payment plan.