Our Policies

Cancelations

We have a 24 hour cancellation policy. Riders will be charged for lessons cancelled less than 24 hours in advance and no-shows.

Lessons maybe canceled by CTREE in case of extreme weather. You will be notified of cancellations.

Late Payment Fees

Invoices not paid within 30 days will incur a $5.00 late fee charge. Invoice balances must be paid or a payment plan must be established before the start of a new session for the rider to be enrolled. Email jennifer@ctreeny.org if you need to establish a payment plan.